Ferienwohnungen Hermannsmühle

Data protection

Last modified: June 2018

The operators of these pages (hereinafter referred to as "responsibles" or "operators") take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. The use of our website is usually possible without providing personal data. As far as on our sides personal data (for example name, address or E-Mail addresses) are raised, this takes place, as far as possible, always on freiwilliger basis. These data will not be disclosed to third parties without your explicit consent. The processing of your personal data, such as your name, address, e-mail address or telephone number, is always in accordance with national and European law, in particular the General Data Protection Regulation (hereinafter referred to as "GDPR"). By means of this privacy policy, our company would like to inform you about the nature, scope and purpose of the personal data collected, used and processed by us. Furthermore, you will be informed about your rights by means of this privacy policy. We point out that the data transmission in the Internet (eg in the communication by E-Mail) can exhibit security gaps. A complete protection of the data from access by third parties is not possible.

1. Definitions

The privacy policy of these pages is based on the terms of Article 4 of the GDPR, which were defined by the European Union at the time of the General Data Protection Regulation (DSGVO). Our privacy policy should be easy to read and understand, both for the public and for our customers and business partners. To ensure this, we would like to explain in advance the terminology used. Among other things, we use the following terms in this privacy policy:

a) Personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject" or "user"). A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.

b) The person concerned

Affected person is any identified or identifiable natural person whose personal data is processed by the controller.

c) processing

Processing means any process or series of operations related to personal data, such as collecting, capturing, organizing, organizing, storing, adapting or modifying, reading out, querying, using, with or without the aid of automated procedures; disclosure through submission, dissemination or any other form of provision, reconciliation or association, restriction, erasure or destruction.

d) Restriction of processing

Restriction of the processing is the marking of stored personal data with the aim to limit their future processing.

e) Profiling

Profiling is any type of automated processing of personal data that involves the use of such personal information to evaluate certain personal aspects relating to a natural person, in particular aspects relating to job performance, economic situation, health, personal To analyze or predict preferences, interests, reliability, behavior, whereabouts, or relocation of that natural person.

f) Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.

g) Controller

The controller or controller is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.

h) Processor

A processor is a natural or legal person, public authority, body or body that processes personal data on behalf of the controller.

i) Receiver

Recipient is a natural or legal person, agency, agency or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered to be beneficiaries.

j) Third parties

Third is a natural or legal person, public authority, body or body other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or processor to process the personal data.

k) Consent

Consent is any expression of will voluntarily and unambiguously given by the data subject in the form of a statement or other unambiguous confirmatory act expressing to the data subject that they consent to the processing of the personal data concerning them is.

2. Rights of the user

It is also our concern to make you aware of the rights you have under the DSGVO with regard to the processing of your data:

a) Right to confirm (Article 15 (1) GDPR)

Each data subject has the right to ask the person responsible for a confirmation of the processing of the personal data concerned. If an affected person wishes to make use of this confirmation right, they can contact the address given in the imprint or this data protection declaration at any time or contact another employee of the responsible person.

b) Right to information (Article 15 (1) and (3) GDPR)

Any person (user) affected by the processing of personal data has the right to obtain free information from the person responsible at any time about the personal data stored about him and a copy of this information. In addition, the person responsible for the data subject must provide information about the following information:

• the processing purposes
• the categories of personal data being processed
• the recipients or categories of recipients to whom the personal data have been disclosed or are still being disclosed, in particular to recipients in third countries or to international organizations
• if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
• the existence of a right to rectification or erasure of the personal data concerning them, or to the limitation of the processing by the controller or a right to object to such processing
• the existence of a right of appeal to a supervisory authority
• if the personal data are not collected from the data subject: All available information about the origin of the data
• the existence of automated decision-making including profiling in accordance with Article 22 (1) and (4) of the GDPR and - at least in these cases - meaningful information on the logic involved, and the scope and intended impact of such processing on the data subject

Furthermore, the data subject has a right of access as to whether personal data has been transmitted to a third country or to an international organization. If this is the case, then the data subject has the right to obtain information about the appropriate guarantees in connection with the transfer.

c) Right to rectification (Art. 16 GDPR)

Any person affected by the processing of personal data is entitled to demand the immediate correction of incorrect personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including by means of a supplementary declaration, taking into account the purposes of the processing.

d) Right to cancellation (right to be forgotten) (Art. 17 GDPR)

Any person affected by the processing of personal data shall have the right to require the controller to delete the personal data concerning him or her without delay, provided that one of the following reasons is satisfied and processing is not required:

• The personal data has been collected for such purposes or otherwise processed for which they are no longer necessary.

• The person concerned revokes the consent on which the processing was based on Article 6 (1) (a) of the GDPR or Article 9 (2) (a) of the GDPR and lacks any other legal basis for the processing.

• According to Art. 21 (1) DS-GVO, the data subject objects to the processing and there are no legitimate reasons for the processing, or the data subject objects according to Art. 21 (2) DS-GVO Processing.

• The personal data was processed unlawfully.

• The deletion of personal data is necessary to fulfill a legal obligation under Union or national law, to which the controller is subject.

• The personal data were collected in relation to information society services offered in accordance with Art. 8 para. 1 DS-GVO.

If the personal data have been made public by the person responsible and if our company is responsible for deleting personal data as the person responsible pursuant to Art. 17 (1) DS-GVO, the person responsible shall take appropriate measures, including technical ones, taking into account the available technology and the implementation costs. to notify other data controllers processing the published personal data that the data subject has requested that these other data controllers delete all links to such personal data or copies or replications of such personal data; as far as the processing is not necessary.

e) Right to limit processing (Art. 18 GDPR)

Any person affected by the processing of personal data shall have the right to require the controller to restrict the processing if any of the following conditions apply:

• The accuracy of the personal data is contested by the data subject for a period of time that enables the person responsible to verify the accuracy of the personal data.

• The processing is unlawful, the data subject refuses to delete the personal data and instead requests the restriction of the use of personal data.

• The controller no longer needs the personal data for processing purposes, but the data subject needs them to assert, exercise or defend legal claims.

• The person concerned has objection to the processing acc. Art. 21 (1) DS-GVO and it is not yet clear whether the legitimate reasons of the person responsible outweigh those of the person concerned.

f) Data transferability (Art. 20 GDPR)

Any person affected by the processing of personal data shall have the right to receive in a structured, common and machine-readable format personal data relating to him / her provided to a controller by the data subject. It also has the right to transmit this data to another person responsible without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 (1) (a) GDPR or Art. 9 para 2 (a) of the GDPR or on a contract pursuant to Article 6 (1) (b) of the GDPR and processing by means of automated procedures, unless the processing is necessary for the performance of a task of public interest or in the exercise of official authority, which has been assigned to the controller. Furthermore, in exercising their right to data portability under Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data is transmitted directly from one controller to another, where technically feasible and if so this does not affect the rights and freedoms of others.

g) Right to object (Art. 21 GDPR)

Any person concerned by the processing of personal data shall have the right, at any time and for reasons arising out of their particular situation, to prevent the processing of personal data relating to them pursuant to Article 6 (1) (e) or (f) of the GDPR, Objection. This also applies to profiling based on these provisions. In the event of an objection, the controller will no longer process the personal data unless we can prove compelling legitimate reasons for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing is for the purpose of asserting, exercising or defending legal claims. If the controller processes personal data in order to operate direct mail, the data subject has the right to object at any time to the processing of personal data for the purposes of such advertising. This also applies to the profiling, as far as it is associated with such direct mail. If the data subject objects to processing for direct marketing purposes, the person responsible will no longer process the personal data for these purposes. In addition, the data subject has the right, for reasons arising from his or her particular situation, against the processing of personal data concerning him or her, for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) DS-GVO objection, unless such processing is necessary to fulfill a public interest task. The user is also free, in the context of the use of information society services, notwithstanding Directive 2002/58 / EC, to exercise his right of opposition by means of automated procedures using technical specifications.

h) Automated decisions in individual cases including profiling (Art. 22 GDPR)

Any person concerned by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which has a legal effect on it or which, in a similar manner, significantly affects it, unless Decision
(1) does
(2) is permitted by Union or Member State legislation to which the controller is subject, and that such legislation shall provide for appropriate measures to safeguard the rights and freedoms, and the legitimate interests of the data subject or
(3) with the express consent of the data subject.

If the decision
(1) is required for the conclusion or performance of a contract between the data subject and the controller or
(2) it is done with the express consent of the data subject, the controller shall take reasonable measures to safeguard the rights and freedoms and legitimate interests the person concerned, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and to challenge the decision.

i) Right to revoke a data protection consent

Any person affected by the processing of personal data has the right to withdraw consent to the processing of personal data at any time.

3. Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

4. Data processing when using PMS systems (widgets)

Widgets of the company zadego GmbH (easybooking) may be implemented on these pages.
zadego GmbH
Anton-Melzer-Straße 10
6020 Innsbruck
Austria

It concerns the offerer to a PMS system, which represents the offerer of the hotel software of the responsible person. The widgets can be - depending on the tourist business - the following:

• inquiry
• booking mask
• Small Search (request, booking)
• Category view
• Room view
• Packages Widget
• price overview
• price comparison
• Availability Calendar
• Online check-in

a) General

In order to be able to process your request or booking, it is necessary that the data you have provided to the person responsible for processing be processed.

The above responsible and the zadego GmbH, (both together also called "provider") are in a contractually regulated business relationship. The responsible person obtains his hotel administration or booking software from zadego GmbH.

There will be a transfer of your personal information to the management system and to business-relationship management companies. This transfer is made in particular to the above-mentioned landlords, if necessary also to tourism associations, reporting providers, payment providers and other companies that are connected to the management system and / or landlord and must be used to fulfill post-contractual obligations.

The use of personal information by providers is governed by applicable law and the consent you give to the use of your information.

b) Collection of data

In the context of a request or booking at the tourist business, you announce the relevant data for carrying out the same. These are usually the following:

• First and Last Name
• E-mail address
• address
• phone
• Payment details (bank details, credit card details)
• Birth dates (to identify children)

These data are collected only to the extent permitted by law and only with your consent and through your active participation. Insofar as the consent is electronically declared in the context of the services, the legal notification obligations are taken into account and this approval is recorded by suitable technical systems. c. Purpose of this data processing The person responsible will process your personal data in this context for the following purposes:

• tenders
• Online check-in
• Fulfillment of reporting obligations
• payment processing
• accounting

If in one of these widgets an input of personal data (contact data, e-mail, data of the desired stay in our house), this is always done on a voluntary basis and only for the purpose of your desire to make a corresponding offer. If no contractual relationship is established between the parties (there is thus no stay in the operation of the person responsible), the data of the person concerned will be automatically deleted from the systems immediately. In individual cases, legal storage and deletion periods must be observed.

5. Registration requirement

The person in charge is obliged under the applicable reporting law to register all guests resident with the person responsible with the data specified in the Registration Act. This concerns, among other things, the following data:

• Name
• Name of accompanying persons
• Date of birth
• gender
• nationality
• country of origin
• address
• Travel document (type, number, date of issue, issuing authority, state)
• Date of the travel period

Guest Directory
According to a legal obligation, the person responsible has to lead all guest data transmitted to him to a booking in a so-called guest directory. This guest directory is subject to the automatic deletion and anonymization periods stored in the system. The providers provide suitable technical and organizational measures to store personal data in the system in accordance with the law. In individual cases, legally prescribed storage and retention periods must be observed and observed. The storage periods set are valid, as far as the data concerned are not processed for other purposes, which are mentioned in this data protection declaration, longer. The guest directory is managed electronically by the responsible person, whereby the data is forwarded to zadego GmbH. In this case, zadego GmbH acts as a processor, as it stores the data on your servers. A transfer to a third country is not without prior information to those affected.

6. SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. An encrypted connection is indicated by the browser's address bar changing from "http: //" to "https: //" and the lock icon in your browser bar. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

7. Privacy Policy Google Maps

This website uses the Google Maps product of Google Inc. By using this website, you consent to the collection, processing and use of the data collected by Google Inc., its agents and third parties. You can find the terms of use of Google Maps under "Nutzungsbedingungen von Google Maps".

8. Data protection regulations for the use and use of Google Analytics (with anonymization function)

The responsible person has integrated the component Google Analytics (with anonymization function) on this website. Google Analytics is a web analytics service. Web analysis is the collection, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website an affected person has come to a website (so-called referrers), which subpages of the website were accessed or how often and for which length of stay a subpage was viewed.

The operating company of the Google Analytics component is Google Inc., 1600 Amphitheater Pkwy, Mountain View, CA 94043-1351, USA. The responsible person uses the addition "_gat._anonymizeIp" for the web analysis via Google Analytics. This addendum will shorten and anonymise the IP address of the data subject of the person concerned if Google accesses our website from a Member State of the European Union or from another state party to the Agreement on the European Economic Area. The purpose of the Google Analytics component is to analyze visitor flows on our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile for us online reports showing the activities on our website, and to provide other services related to the use of our website.

Google Analytics uses a cookie on the information technology system of the person concerned. What cookies are, has already been explained above. By using this cookie Google is enabled to analyze the usage of our website. Each time one of the pages of this website is accessed by the controller and a Google Analytics component has been integrated into it, the internet browser on the information technology system of the person concerned is automatically initiated by the respective Google Analytics component To submit data to Google for the purposes of online analysis.

As part of this technical process, Google receives information about personal data, such as the IP address of the person concerned, which Google uses, among other things, to track the origin of visitors and clicks, and subsequently make commission settlements possible. The cookie stores personally identifiable information, such as access time, the location from which access was made and the frequency of site visits by the data subject.

Each time you visit our website, your personal information, including the IP address of the Internet connection used by the data subject, is transferred to Google in the United States of America. This personal information is stored by Google in the United States of America. Google may transfer this personal data collected through the technical process to third parties.

The affected person can prevent the setting of cookies through our website, as shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently contradict the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the person concerned.

In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs. Furthermore, the data subject has the possibility of objecting to and preventing the collection of the data generated by Google Analytics for the use of this website and the processing of this data by Google. To do this, the person must download and install a browser add-on at tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information about website visits may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as a contradiction.

If the data subject's information technology system is later deleted, formatted or reinstalled, the data subject must reinstall the browser add-on to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or any other person within their control, you may reinstall or re-enable the browser add-on.

9. Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• used operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server request

These data can not be assigned to specific persons. There is no merge of this data with other data sources. We reserve the right to check this data retrospectively, if we become aware of specific indications for illegal use.

10. Failure of automated decision-making

As a responsible company, we refrain from automatic decision-making or profiling.

11. Note on Online Dispute Resolution

Online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which can be found at ec.europa.eu/consumers/odr/.

12. Opposition advertising mails

The use of contact data published in the context of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

13. Changes to this Privacy Policy

We may update our privacy policy from time to time. Therefore, it is recommended to check this page regularly for changes. We'll let you know about changes by posting the new privacy policy on this page. These changes will take effect immediately after publication on this page.

14. How to contact us

If you have any questions, suggestions or concerns about this Policy or the use of your information, please contact us at the address provided in the Imprint or this Privacy Policy.

Terms and conditions

Dear guests!

Before you rent our apartments / apartments, you should take the time for these lines! Since we all know the importance of a successful holiday today, we have tried to create all the necessary conditions for this. This also includes clear legal rules based on the travel and payment conditions of the tour operators.

For renting a holiday apartment / apartment gem. the attached booking confirmation.

 

§ 1 Rental object and key

1.1 The lessor rents to the renter the accommodation specified in the attached binding booking confirmation for the time and number of persons stated in the confirmation.

1.2 The rental property is fully furnished and furnished.

1.3 The tenant receives 1 front door / apartment key for the duration of the rental period.

1.4 The lessor may provide the contracting party or the guests with adequate substitute accommodation (of the same quality) if this is reasonable for the contractual partner, especially if the deviation is insignificant and objectively justified.

1.5 A factual justification is given, for example, when the room (s) has become unusable, guests already quartered extend their stay, overbooking or other important operational measures necessitate this step.

1.6 Any additional expenses for the replacement accommodation will be at the landlord's expense.

 

§ 2 Rental period, arrival and departure

2.1 The rental property is rented to the tenant for the time specified in the binding booking confirmation.

2.2 The rental property can be obtained on the day of arrival flexible between 15:00 and 00:00 clock.

2.3 Earlier or later arrival time must be clarified in advance with the management. Please note that it is due to

Cleaning or the departure of the guests, occasionally delays in getting your apartment can come.

2.4 On the day of departure, the tenant leaves the apartment until 10:00 clock. The landlord is entitled to charge another day if the rented rooms have not been left on time.

2.5 If you wish to stay longer on the day of departure due to a late return flight, please clarify this with the management

 

§ 3 Rental price and method of payment

3.1 The complete rental price is specifically listed in the attached binding booking confirmation.

3.2 After the end of the rental period, the renter has to vacate the rental property and to hand over brooms purely in a proper condition and to deposit or personally hand over the keys in the key return system.

3.3 The amount is payable as follows:

• The deposit of 30% must be paid within 7 days of the account named by the landlord in the booking confirmation.

• We accept payments by PayPal or Sofortüberweisung.

• The balance is payable to the same account four weeks before departure.

• If you have agreed with us cash payment, all components of the terms and conditions remain even without down payment.

• If the time between the start of the trip and the booking confirmation is shorter than four weeks, the entire amount must be paid immediately.

• If the lessee is in default with the down payment or the final payment, the lessor is entitled to terminate the contract without further notice without notice and to rent the leased property elsewhere.

Pets

3.4 For the transport of pets the prior consent of the landlord is required. We charge per night and animal a fee of 5 €

3.5 The contracting party taking an animal is obliged to properly keep or supervise this animal during his stay or have it kept or supervised by suitable third parties at his expense.

3.6 The contracting party or guest who takes along an animal must have an appropriate animal liability insurance or a private liability insurance, which also covers possible damage caused by animals. Proof of the corresponding insurance is to be provided at the request of the landlord.

3.7 Smoking

Please note that this is a smoke-free house and therefore smoking inside the rooms is not allowed.

 

§ 4 Cancellation and cancellation of stay

4.1 If the tenant cancels (terminates) the contract before the start of the lease without naming a new tenant who enters the contract on the same terms, the following pro rata rents (excluding the final cleaning) are to be paid as compensation, after deduction of the saved expenses, if another rental is not possible.

4.2 If no notice is given and the renter does not arrive, the same conditions apply. It is recommended to take out a cancellation insurance.

Termination / Cancellation

• In case of cancellation until the 55th day before arrival 30%

• If you cancel from the 54th to the 35th day before your rental 50%

• In case of withdrawal from the 34th to the 15th day before the rental period 75%

• For a cancellation from the 14th day to the day before the rental 100%

of the total price.

Nevertheless, the landlord endeavors to rent the property elsewhere.

4.3 If the tenant stops the stay prematurely, he remains obliged to pay the full rental price.

4.4 A cancellation or cancellation can only be made in writing. Decisive is the day of receipt of the declaration by the landlord. The contact details can be found on our letterheads as well as on our website.

 

§ 5 Liability and obligations of the renter

5.1 The rental property, including the furniture and other objects in it are to be treated with care. The renter must encourage the persons accompanying and / or visiting him to be careful.

5.2 The tenant is liable for culpable damage to the rental property, the furniture or other objects in the rental property by him or him accompanying persons. If keys are lost, the costs of replacement must be replaced. If it is a security key, a lump sum of € 200.00 is due.

5.3 Any damage that has been found must be reported to the lessor or administrator immediately.

5.4 If damage is caused to the building or furniture by tenants, the damage incurred must be compensated.

 

§ 6 Written form, Severability clause

6.1 If any provision of these Terms and Conditions be ineffective or unenforceable or become ineffective or unenforceable after conclusion of the contract, this shall not affect the validity of the rest of the rest.

The invalid or unenforceable provision shall be replaced by an effective and enforceable provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the ineffective or unenforceable provision.

 

§ 7 Jurisdiction

7.1 The place of jurisdiction for all disputes between the parties arising from the contractual relationship is Brandenburg. The German law applies.